CoinAnalyst

Privacy Policy

Last updated: 2026-04-16

This Privacy Policy ("Policy") informs you about the personal data we collect when you use our services offered on our website www.coinanalyst.tech ("Website"). Below you will find information on how we use your personal data, for which purposes your personal data is used, with whom it is shared and what control and information rights you may have.

1. Controller

CoinAnalyst Corp., 1 Adelaide St. East, Suite 801, Toronto, ONT M5C2V9, Canada ("CoinAnalyst", "we", "our") is controller in accordance with the General Data Protection Regulation (GDPR) as well as further applicable data protection laws.

Contact: [email protected]

2. Processing of Personal Data / Purpose of Processing

2.1 When Visiting our Website

The Website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (f) GDPR which allows the processing of data on prevailing legitimate interest of the controller. Our legitimate interest is to ensure unimpeded and trouble-free access to our Website.

The hosting of the Website and our services is carried out by external service providers on our behalf. The website is hosted by Amazon Inc. (410 Terry Ave. North, Seattle, WA, USA). Your data will be stored on protected servers. Access is only possible to a few specially authorised persons who are involved with the technical, commercial or editorial support of the servers.

2.2 When You Contact Us via the Website Form

When you submit a contact request through our website form, we collect your name, e-mail address, and optionally your phone number and answers to our onboarding questionnaire. We will process your personal data only to respond to your enquiry and to provide you with information about our Signal-as-a-Service offering. The legal basis is Art. 6 (1) (b) GDPR (contract performance / pre-contractual measures) and Art. 6 (1) (f) GDPR (legitimate interest).

2.3 When Subscribing to Our Newsletter / Information E-Mails

If you have given your consent, we will send you a newsletter/information at irregular intervals to inform you about news on financial markets as well as our products and services. For this we need your e-mail address. You can unsubscribe from the newsletter at any time by clicking on the corresponding link at the end of the e-mail. You can also revoke this consent at any time with effect for the future by e-mail to [email protected]. The legal basis for sending the newsletter is Art. 6 (1) (a) GDPR.

2.4 When You Write Us an E-Mail

When you write us an e-mail, your e-mail together with the e-mail address will be stored and processed by our e-mail service provider. The legal basis for the processing of your relevant personal data is Art. 6 (1) (f) GDPR. Our legitimate interest persists in the use of such service itself.

2.5 Support

We may use support management services to handle your enquiries. You can submit a support request by using the provided form or by contacting us directly at [email protected]. We collect your e-mail address in order to create a support ticket and reply to your request. The legal basis for the processing of your relevant personal data is Art. 6 (1) (f) GDPR.

3. Cookies

3.1 General

We use cookies with our services. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you use our services. Cookies do no damage to your end device and do not contain viruses, Trojans or other malware.

We use session cookies to recognise that you have already visited individual pages of our Website. These will be deleted automatically after leaving our site. We also use temporary cookies stored on your end device for a specified period of time to optimise user-friendliness. The data processed by cookies is required for the above purposes in order to protect our legitimate interests and those of third parties (Art. 6 (1) (f) GDPR).

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. The complete deactivation of cookies can lead to the fact that you cannot use all functions of our Website.

3.2 Google Analytics

For the purpose of demand-oriented design and continuous optimisation of our Website, we may use Google Analytics, a web analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). In this context, pseudonymised user profiles are created and cookies are used. The information generated by the cookie about your use of this Website is transferred to a Google server in the USA and stored there. The IP addresses are anonymised so that an assignment is not possible.

You may refuse the use of cookies by selecting the appropriate settings on your browser. You can also prevent the collection of data generated by the cookie by downloading and installing a browser add-on: https://tools.google.com/dlpage/gaoptout. Further information: Google Analytics Help.

4. YouTube

On our Website you can watch videos integrated via plugin from YouTube (a Google company). As soon as you visit a web page of our offer on which such a YouTube plugin is merged, a connection to the servers of YouTube is established. Data transmitted to YouTube include your IP address and which page of our online offer you are currently visiting. If you are logged in to your YouTube account at the same time, YouTube may associate your surfing behaviour with your YouTube user profile. You can prevent such data processing by logging out of your YouTube account before visiting our Website.

5. Cross-Border Data Transfers

Your personal data may be transferred to other countries (including countries outside the EEA) which may have different data protection standards than your country of residence. Please note that data processed in a foreign country may be subject to foreign laws and accessible to foreign governments, courts, law enforcement, and regulatory agencies. However, we will endeavour to take reasonable measures to maintain an adequate level of data protection also when sharing your personal data with such countries.

6. Security

We have implemented measures, including SSL or TLS encryption, designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure.

7. Data Retention

We strive to keep our processing activities with respect to your personal data as limited as possible. In the absence of specific retention periods set out in this Policy, your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it and, if applicable, as long as required by statutory retention requirements.

8. Your Rights

You have the right, at any time:

  • Without giving reasons according to Art. 15 GDPR to request information about your data stored with us;
  • To have the data corrected in accordance with Art. 16 GDPR;
  • To have the data deleted in accordance with Art. 17 GDPR;
  • To have the data blocked in accordance with Art. 18 GDPR;
  • To object to the processing for sending the newsletter according to Art. 21 (2) GDPR;
  • To object to other forms of processing of your personal data in accordance with Art. 21 (1) GDPR;
  • To revoke any consent to the collection and use of data given to us in accordance with Art. 7 (3) GDPR;
  • To receive your personal data in a machine-readable format and to transmit them to another controller in accordance with Art. 20 GDPR;
  • To lodge an appeal with a supervisory authority in accordance with Art. 77 GDPR, without prejudice to any other administrative or judicial remedy.

To exercise your rights, please contact: [email protected]